Studio Policy
MONTHLY MEMBERSHIP CONTRACT AGREEMENT
TERMS:
- 30 Days Written Notice For Membership Cancellations – email to hello@vibe28.com
- Memberships last for 12 consecutive months
- Memberships renew automatically at the end of every contract year
- There is a strict 2 hour cancellation windowΒ
- Clients cancelling any classes within the 2 hour cancellation window will be charged a $15 late cancel fee per class
HOLDS:
Account holds up to 30 days are permitted twice a year.
TERMINATION:
- Membership termination requires 30 day written (email) notice
- Membership will be valid for the 30 days following the written notice
- Scheduled autopays during that final 30 day window will be charged then pro-rated for the 30 days
LATE CANCEL/NO SHOW:
- Class closed 5 minutes past class start time. No late entires as classes are only 28 minutes long
- You have up to 2 hours before class to change or cancel a class to avoid being charged a $15 late fee
- Any cancellations after the 2 hour mark will be considered a βLate Cancelβ
- Clients with any recurring membership will be charged $15 for each βLate Cancelβ class
- A βLate Cancelβ will result in loss of class if you purchased a single class or class package
LATE ARRIVAL:
- No class entry after 5 minutes of class start time.Β
- We allow a grace period of 5 minutes. Please call the studio if you are running late and we will hold your spot up to 5 minutes
- Calling ahead ensures holding your spot for up to 5 minutes, but arrival after that may result in the loss of your spot in class if a Waitlist client is present
- Admittance to class after 7 minutes is strictly prohibited for safety reasons
Β
THE WAITLIST:
- If a class youβd like to take is full, we encourage you to sign up for the waitlist!
- If a spot opens up, you will be added to class and will receive email confirmation.
- You are responsible for all classes you are added to from the waitlist.
- If you no longer want a spot in the class, please remove yourself from the waitlist.
- Please make sure you are subscribed to class confirmation emails from us to receive waitlist notifications
ATTIRE:
Grip-soled socks are required for all classes for safety and hygiene reasons
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